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Volunteers supporting Dover residents

At the start of the Covid19 emergency in March 2020, a wide group of Dover organisations joined together to form Together4Dover under the umbrella of Dover Big Local. Launched on April 3rd 2020, the helpline service has been offering support to local residents throughout the pandemic but was suspended on August 1st when shielding for most people ceased.

With the introduction of a second lockdown in November, the helpline service was reinstated on Monday 9th November offering shopping and prescription collection services, plus Harmony Therapy help. If you are in isolation and have no one who can help you with shopping, or you would like to arrange an appointment with one of the Harmony therapists, please call 01304 892519 between 9am and 5pm Monday – Friday.

If you are in isolation and need assistance,
we are here to help you.

Call 01304 892519
Monday to Friday, 9am to 5pm

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About

In the first phase of lockdown, over 80 local Dover people offered to volunteer which included manning the helpline phones, running shopping and prescription errands, as well as delivering hot meals and fresh food deliveries for referrals received for local families in need. There has also been a laundry service offered, together with counselling services provided by Harmony Trust Therapies. In terms of statistics, during the first wave, Together4Dover completed around 600 errands, took over 1,300 phone calls and delivered over 800 hot meals and more than 800 food deliveries.

Beneath the umbrella of Dover Big Local, Together4Dover is an initiative that works closely with organisations such as Kent County Council, Dover District Council and Porchlight to provide essential services to the community’s most vulnerable members. Direct action offered during the first lockdown by Together4Dover’s volunteers included the collection and delivery of essential shopping (up to the value of £30, for which the recipient is expected to pay) and prescriptions. In addition, Together4Dover co-ordinated referrals for Food Support or Laundry Services from authorised bodies such as Dover District Council and Kent County Council Community Wardens. Together4Dover’s volunteers are issued with ID-issued and operate in and around Dover Town to deliver help in the community to those that need it.

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Services

Together4Dover works closely with Dover District Council, Kent County Council Community Wardens, NHS health workers and Kent County Council to provide services such as picking up essential shopping or prescriptions, help with food for people in need and support for people facing health challenges.

Essential Shopping

If you are isolating and have no family or friends who can help, Together4Dover can shop for you. One shop of £30.00 per person per week can be booked by calling 01304 892519.

You will need to pay for your shopping. If you do not have funds for food, please contact us so we can refer you to organisations that can support you.

Prescriptions Collection

If you have received notification that you are Clinically Extremely Vulnerable, your pharmacy should be providing a prescription delivery service to you – please check with them before arranging a prescription collection by Together4Dover. If you are isolating because you are otherwise vulnerable or are in a household isolating because of a Covid-19 case, and have no-one who could collect a prescription for you, we can help you. Please ensure your prescription is ready to collect at the pharmacy before calling us. If you normally pay for your prescriptions, you will need to reimburse Together4Dover.

Harmony Holistic Therapists

Harmony Holistic Therapists have partnered with Together4Dover to offer support for Dover residents who need help coping with anxiety, sleeplessness and isolation.
Call 01304 892519 to be put in touch with their therapists.

Harmony’s therapists are not medical professionals and you should call your GP, or in an emergency call 999 if you feel you are at risk.

Our Work

Since the beginning of Covid19, here are some of the errands we have carried out around Dover for the local community.

Delivering Flowers

Testimonials

Normally I am working within the Community but had to shield due to an underlying health problem. I rang Together4Dover and within 3 hours received my prescription delivered by a lovely lady volunteer and wanted to thank everyone for the support. Take care, stay safe and well and thank you again.
– From Dover Resident on errands

It’s been a wonderful experience so far for me.
– Volunteer for Together4Dover

Big Thank you to Together For Dover who helped me by collecting/delivering an urgent prescription and who are now helping a friend’s elderly mother as he lives in Norfolk. We are extremely grateful!
– From Dover Resident on errands