Volunteers supporting Dover residents

At the start of the Covid19 emergency in March 2020, a wide group of Dover organisations joined together to form Together4Dover under the umbrella of Dover Big Local.

HELPLINE NOW SUSPENDED

Since restrictions have been gradually easing and shielding is no longer necessary, we decided to suspend the Helpline service on Friday 9th April.
Should you need help with prescription collection or any other support, then please call your GP surgery and ask to speak to your Social Prescriber. Or you can try the NHS Volunteer Responders who may be able to assist you. They can be reached on 0808 196 3646 (available 8am-8pm).  
Just to reassure everyone, we have contacted all our ‘regular’ callers to ensure as far as possible that they have the ongoing support they need. Together4Dover takes duty of care and responsibility very seriously and would not intentionally leave anyone unsupported.
We hope we will be able to reinstate our services should there be a similar need in the future, but in the meantime from all of us at Together4Dover, we would like to thank each and every one of our amazing volunteers for their sterling commitment, enthusiasm and caring approach during the last 12 months.
All our volunteers, of which there were over 80, have enabled so many people to get through this difficult and challenging year.
Together we all made a difference in Dover!

About

In the first phase of lockdown, over 80 local Dover people offered to volunteer which included manning the helpline phones, running shopping and prescription errands, as well as delivering hot meals and fresh food deliveries for referrals received for local families in need. There was also been a laundry service offered, together with counselling services provided by Harmony Trust Therapies. In terms of statistics, during the first wave, Together4Dover completed around 600 errands, took over 1,300 phone calls and delivered over 800 hot meals and more than 800 food deliveries.

Beneath the umbrella of Dover Big Local, Together4Dover is an initiative that works closely with organisations such as Kent County Council, Dover District Council and Porchlight to provide essential services to the community’s most vulnerable members. Direct action offered during the first lockdown by Together4Dover’s volunteers included the collection and delivery of essential shopping (up to the value of £30, for which the recipient is expected to pay) and prescriptions. In addition, Together4Dover co-ordinated referrals for Food Support or Laundry Services from authorised bodies such as Dover District Council and Kent County Council Community Wardens. Together4Dover’s volunteers are issued with ID-issued and operate in and around Dover Town to deliver help in the community to those that need it.

As shielding for medically vulnerable people has been lifted and normal retail conditions have resumed, Together4Dover has ensured the few remaining service users for shopping and prescription collection services are able to be supported by other organisation and these services have been suspended.

 

Prescription collection Nikki

Services

Together4Dover worked closely with Dover District Council, Kent County Council Community Wardens, NHS health workers and Kent County Council to provide services such as picking up essential shopping or prescriptions, help with food for people in need and support for people facing health challenges during the Covid19 lockdowns.

These services are now not needed by large numbers of people, and those few people still needing support have been signposted to other organisations. Together4Dover will continue to work with people needing practical support in our community, but now by working directly from referrals from other organisations.

Our Work

Since the beginning of Covid19, here are some of the errands we have carried out around Dover for the local community.

 

Testimonials

Normally I am working within the Community but had to shield due to an underlying health problem. I rang Together4Dover and within 3 hours received my prescription delivered by a lovely lady volunteer and wanted to thank everyone for the support. Take care, stay safe and well and thank you again.

- From Dover Resident on errands
Normally I am working within the Community but had to shield due to an underlying health problem. I rang Together4Dover and within 3 hours received my prescription delivered by a lovely lady volunteer and wanted to thank everyone for the support. Take care, stay safe and well and thank you again.
– From Dover Resident on errands
It's been a wonderful experience so far for me.

- Volunteer for Together4Dover
It’s been a wonderful experience so far for me.
– Volunteer for Together4Dover
Big Thank you to Together For Dover who helped me by collecting/delivering an urgent prescription and who are now helping a friend’s elderly mother as he lives in Norfolk. We are extremely grateful! 

- From Dover Resident on errands
Big Thank you to Together For Dover who helped me by collecting/delivering an urgent prescription and who are now helping a friend’s elderly mother as he lives in Norfolk. We are extremely grateful!
– From Dover Resident on errands
I am so proud to be part of this initiative.

- Volunteer for Together4Dover
I am so proud to be part of this initiative.
– Volunteer for Together4Dover
Volunteer knocking on door

Become a Volunteer

I want to Volunteer

Let us help you

Get in touch with us using the contact form below, and we’ll get back to you as soon as we can. 

Christians Together
Dover Big Local
Dover Foodbank
KCC Community Wardens
Mind
The Harmony Trust
Saga
Rotary Club of Dover